Both buy-side and sell-side communities dealing in loans need a trusted third party custodian to independently review, report and safeguard their physical and electronic loan documents. In the current regulatory environment, clients are increasingly required to focus resources that center on their core business. For this reason, it is important for clients to select a provider that can maximize efficiencies around document administration and invest in next generation technology to improve processes and align with developments in the marketplace.

The challenge

The regulatory climate has evolved significantly for both financial institutions and their clients. As a consequence, cost management and emphasis on core competencies have become key focal points. Managing loan documents across the range of parties involved in origination, warehousing and securitization over the life of the loan can be challenging given the scale and complexity of processes and landscapes involved.

The solution

Deutsche Bank provides an end-to-end document custody service on an independent basis. We have the infrastructure and expertise to review, report and safe-keep physical and electronic loan documents across a range of asset classes for both agency and non-agency products. We maintain an organized, compliant and a fully verifiable inventory of loan documents. We can additionally provide disbursement and securities settlement services as well as deliver the correspondent loan process.

DB advantage

  • Expertise – The Deutsche Bank leadership team has remained stable for over 20 years and overseen strategic investments to the development of the Document Custody business. The team has experience in managing millions of files and large transaction volumes on a regular basis.
  • One-stop solution – We deliver an end-to-end, centralised and consolidated solution to our clients across a range of asset classes.
  • Solution oriented approach – We work with our clients in sophisticated and direct ways to develop a bespoke solution for their needs by adding or modifying roles per their specific requirements.
  • Infrastructure – We manage the file inventory in facilities that meet agency standards. Additionally, we have experience reviewing, imaging and releasing industry-leading volumes of files on a daily basis.
  • Technology – We continue to invest in our technological capabilities and are currently investing in additional automation as well as the roll out of e-vault offerings.


Asset classes:

  • Residential mortgages
  • Commercial mortgages
  • Auto loans
  • Consumer loans
  • Small business loans
  • Equipment leases
  • Solar industry loans


  • Document custodian
  • Disbursement agent
  • Securities settlement agent
  • Custodian and securities settlement agent
  • Custodian and disbursement agent
  • Custodian, disbursement and securities settlement agent

eVault for electronic loan documents


Deutsche Bank’s US Document Custody eVault handles both the safe-keeping of eNotes as well as the movement from and to eVaults over the eNote lifecycle. The fully developed platform will cater to both online originators as well as brick and mortar participants extending to both the private-label and agency sectors.

The challenge

Warehouse lender and mortgage originators will be expanding both their eClosing footprint, from which eNotes are generated, as well as their ability to purchase and sell these notes. While varying regulatory entities across states and counties that are still paper-based present challenges, there is a wide commitment to address these issues and expand where eClosings are supported by jurisdictional electronic platforms. In addition, managing eNotes to comply with industry standards and developing processes that allow eNotes to move seamlessly across technology platforms are still in the early stages.

The solution

In May 2018, Deutsche Bank launched an eVault with a prominent US mortgage warehouse lender and a US mortgage originator along with government sponsored entities.  Many more clients have expressed interest in using Deutsche Bank’s eVault.

As this space continues to develop, it is critical that early adopters of the electronic platform help the industry evolve by creating and complying with common standards that are meant to increase efficiency and improve accuracy.

The eNotes are compliant with Mortgage Industry Standards Maintenance Organization (“MISMO”) standards and the eVault system fully interacts with the Mortgage Electronic Registration Systems (“MERS”) central registry platform.

Your capital markets partner – the Deutsche Bank advantage

  • Market leadership – The Deutsche Bank eVault is the first of its kind and demonstrates the Bank’s commitment to innovation and investment in the document custody business.
  • Technology –  eVault is built to scale so that additional volumes can be brought to the platform in a simple and efficient manner.
  • Expertise –  The Trust and Agency Services leadership team has over 20 years of document custody experience with a strong history of making clients our main priority.
  • Strategic Partners – We partner with top public and private commercial banks and lenders in addition to government sponsored entities. 
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